Lilac Center HIPAA-Compliant Privacy Policy
At Lilac Center, protecting your health information and respecting your privacy is our highest priority. This Privacy Policy explains how we collect, use, and safeguard your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect
We collect personal and health-related information that you provide to us when you seek services or contact us, including but not limited to your name and contact details.
Use of Your Information
Your information is used solely to provide you with high-quality care, coordinate treatment, communicate appointment details, and improve our services.
We do not share your mobile information for marketing purposes. Text message opt-ins remain private and will never be shared.
No Sharing or Selling for Marketing
We do not sell, rent, or share your personal or health information with third parties for marketing purposes. Your information will only be shared with third parties as permitted by HIPAA, such as for treatment, payment, or healthcare operations, or with your explicit authorization.
Safeguarding Your Information
We employ strict administrative, physical, and technical safeguards to protect your PHI from unauthorized access, use, or disclosure.
Your Rights Under HIPAA
You have the right to:
Access and obtain a copy of your health information
Request corrections to your records
Receive an accounting of disclosures of your PHI
Request restrictions on certain uses or disclosures
Request confidential communications
File a complaint if you believe your privacy rights have been violated
Contact Information
For questions, concerns, or to exercise your rights, please contact Penny at (816) 343-8124.